OUR TECH SUPPORT PROJECTS

Empowering Businesses with Reliable Tech Support Solutions

At PT. Adesya Teknologi Indonesia, we deliver comprehensive technical support services, including IT troubleshooting, network maintenance, and user assistance to help organizations ensure continuous system performance and minimize downtime.

Our dedicated support team ensures each task—from initial problem diagnostics, remote and on-site resolution, to proactive monitoring—is delivered with accuracy, efficiency, and service excellence.

What We Offer in Tech Support Solutions

From initial system setup to daily troubleshooting, our tech support services are structured to ensure seamless IT operations, fast issue resolution, and continuous productivity across your organization.

Helpdesk & Remote Support

We provide responsive support for hardware, software, and network issues—ensuring your team can work efficiently without interruption.

On-Site Technical Assistance

Our technicians are available for scheduled maintenance, emergency repairs, and direct support at your location when remote help isn’t enough.

System Monitoring & Performance Checks

We proactively monitor system health, conduct routine diagnostics, and resolve potential problems before they affect your operations.

Why Choose Our Tech Support Services

We don’t just fix technical issues — we deliver confidence through every support touchpoint, with dedicated expertise and measurable service reliability.

One-Stop Technical Support

Single point of contact for all IT-related issues—software, hardware, and network—streamlining troubleshooting and minimizing downtime.

Timely Response & Resolution

Quick diagnosis and resolution through our agile support system—avoiding costly operational delays.

Service Transparency & Reporting

Full visibility into issue logs, ticket progress, and SLA adherence—ensuring accountability and better decision-making.

Technical Excellence

Our certified support team is trained to handle diverse environments with scalable solutions and a commitment to best practices.

Compliance & IT Standards

We ensure your systems operate within cybersecurity frameworks and industry-standard IT protocols—supporting data protection and user safety.

Proven Support Track Record

Trusted by enterprises across sectors to provide consistent and reliable IT support services—onsite and remotely.

Key Tech Support Projects

This is our TECHNICALSUPPORT Project

These featured Tech Support projects highlight our commitment to delivering responsive, reliable, and scalable technical assistance tailored to each client’s operational needs.
From hardware troubleshooting to end-user system support, we ensure every engagement upholds service precision and support excellence.

Power Terminal Inspection & Field Support

Provided technical support for field-installed electrical terminals, ensuring proper cable terminations, load balancing, and grounding integrity.
Our team conducted on-site verification, troubleshooting, and tightening of terminal blocks to prevent voltage drops and potential hazards—maintaining system reliability in outdoor industrial environments.

Production Dashboard – Software Development Support

Delivered customized software solutions for real-time production monitoring and visualization. The system provides detailed analytics on machine activity, output trends, and operational KPIs, enabling clients to make data-driven decisions, improve efficiency, and ensure continuous production performance.

Die Casting Control Panel – Technical Field Integration

Provided full technical support for the integration of power management and control modules in a die casting automation system. Services included precise wiring, signal interface setup, voltage regulation tuning, and component-level diagnostics to ensure stable, high-performance operations in industrial environments.

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Our Email

help@adesyateknologiindonesia.com

Our Phone

(+62) 8128-8885-1900

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Partner with Us & Power Up Your Next Project

Whether you’re building infrastructure, transforming operations with IoT, or sourcing critical materials — we’re ready to deliver.
Let’s explore how we can support your success.